There’s nothing as frustrating as knowing that you have a great service, a great product, an awesome team, and yet somehow you keep losing customers to the competition. Regardless of who your competition is, this is an opportunity to learn ...
There are lots of ways to measure the success of your business and keep tabs on your reputation. One of those measurements of success is the customer loyalty you enjoy. Loyal customers are repeat customers, and having more of them ...
As a business leader, you want to benefit your business and the community. After all, you want your business to thrive and your business gets customers from the larger community. But to benefit the community and the business, you will ...
Starting a business is something to be proud of. Whether your focus is on products or services, it's still good to show your support and appreciation for the diversity of your workforce. Beyond speaking about inclusivity, you should also make ...
This has been a very trying process for the past few weeks. More than half of Americans are facing unemployment in the next few weeks according to a CNN report, and the millions of lost profits for American businesses can ...
Looking forward to your franchise’s big opening day is fearful for many new franchise owners. In most cases, it works out wonderfully, so take a deep breath and realize that the odds are in your favor. At the same time, ...
There is no shortage of potential threats to small businesses these days. These threats force business owners to be constantly on alert when it comes to protecting their employees, customers and bottom line. However, there are protective measures you can ...
One of the first things an individual learns when promoted or hired into a leadership position is that your success relies on your team's effectiveness. The better your team communicates and understands each other, the stronger your team becomes. This ...
Hiring a manager for your company is definitely an important endeavor because managers can either build an organization up or run it down into the ground. Considering that a manager can affect morale, it is important to get the hiring ...
Difficult conversations are inevitable in the workplace because employees have a range of personalities, and friction can happen between them. If blood relatives misunderstand each other from time to time, it's not surprising that colleagues who have no deep relationship ...